There are many academic writing services out there, but trying to choose the right one can be a challenge. For this review, we are taking a look at Edubirdie.com. While the company claims to be from Wilmington, Delaware, it most certainly is not. Its common knowledge among insiders that this custom writing service is owned and operated by Boosta, a relatively successful Ukrainian-based conglomerate that also dabbles in online-based gambling and other ventures.
The Edubirdie.com website is basic, but also user-friendly. They list all of their features on their homepage, which is convenient when it comes to shopping around for a proper custom writing service. Their website contains feedback from its customers, but we do not put much stock in any company’s own website testimonials since they are only going to post the positive ones. Edubirdie.com works on a bidding process, which is not always for everybody. But the real question is this: Does this company’s academic writing for the birds? Or do they really deliver quality services? Let us take a look.
Types of Services
They offer a wide range of services that rival most other custom writing companies, including:
- Research papers
- Book reports
- Case studies
- Course projects
- Movie reviews
- Term paper
- Research proposals
The prices at Edubirdie.com start at $18.00 per page, making it a full $6 higher than the industry average. Papers with higher degrees of complexity and shorter deadlines are obviously even more. The website does not contain a price calculator, so it is impossible to know how much the paper is going to cost until the order has been placed. By contrast, most other companies have a convenient price table and allow customers to receive an instant price quote. We should also note that this company does not offer any discounts, which is somewhat of a surprise given how high their prices are.
Edubirdie.com has a fairly sound refund policy. Customers can request one under the following conditions:1. The company fails to find a writer for the paper/project
2. The customer is accidentally double charged for one order
3. The customer receives their paper after their requested deadline
4. The writer fails to follow the customer’s directions as specified on the order form.
5. The paper contains more than 10% plagiarism based on a plagiarism report from a reputable checker such as TurnItIn
The process of ordering a paper is pretty easy. We just had to fill out the order form, provide details about our paper, make a payment, and wait for the writers to bid. The bids tend to be roughly the same price.
Edubirdie.com guarantees custom work that is not plagiarized, free revisions and the aforementioned money back guarantee. It is important that you read the fine print on the website before placing an order. Customers have a 3-day window to request a refund from the moment the completed paper is uploaded. The company also offers partial refunds under certain conditions. If you do choose this service and decide to apply for a refund, make sure you are familiar with the process since it does require quite a bit of validation.
The customer support team can be reached 24/7 via toll-free number, live chat, and a contact page on the website. We gave them a call to test out their knowledge and professionalism and were disappointed. We were fine with the fact that they were not native speakers, but the issue was more with the fact that they sounded young, inexperienced and clearly lacked proper etiquette. It was not so much that they were intending to be rude, but they nonetheless seemed harsh and at times emotionless. The one bright side is that they are very responsive. On average, we only had to wait around 6 minutes to get a reply via Live Chat. Of course, quick responses do not do a company much good of their staff are not properly trained to address issues.
We are not quite sure what to make of the reviews that we found on third party websites such as SiteJabber. The ones that were positive were generally seemed to have been written in clusters, as if they had been planted by company staff. But who knows. Either way, the reviews are pretty mixed.
According to Web Archive, the company was launched in 2015, making it one of the newest companies in the industry. Boosta itself began operations a year earlier, so it is logical.
While we believe that Boosta has good intentions, they are in over their head with Edubirdie.com. Because they are a relatively young company that is seeking to generate capital, they charge exorbitant prices even for their lowest cost paper. We also do not have much confidence in their customer support team. We probably would not recommend this service until they have a few more years under their belt. In addition, because Boosta has so many different businesses to operate, they simply cannot devote themselves to the success of their writing company the way that stand-alone custom writing companies can.