Last Updated: June 16, 2010

Frequently Asked Questions

Transitioning to ACES²

Following are responses to questions that your IT department may have regarding the ACES² transition. Please contact your LSAC Regional Team Leader with any additional questions.

Q: Will there be any changes to users' desktop computers?

A: No. ACES² is 100% web-based and should not require any change to client computers.

Q: Does any extra software need to be installed on the desktop?

A: Typical users will not need any additional software. Users who edit Crystal Reports can download and install a Crystal preview client application from the ACES² website.

Q: How will ACES² affect our bandwidth and throughput?

A: This depends on usage. LSAC is establishing a benchmark of typical bandwidth usage, based on schools that are already using ACES².

Q: What protocols will be used with ACES2?

A: HTTP with SSL (HTTPs)

Q: What ports will these protocols need?

A: 443.

Q: Will we need to modify the outside firewalls?

A: No.

Q: How will ACES² interact with McAfee antivirus software?

A: ACES² interacts with McAfee in the same manner as any other website.

Q: Must the end user be designated as an administrator for his or her computer?

A: No.

Q: Is ACES² browser specific?

A: Yes. We recommend using Internet Explorer 6.0 or 7.0, with JavaScript enabled. ACES² does not use Java or Flash.

Q: When can we destroy or remove all the local data stored in ADMIT-M?

A: When your law school is using ACES², ADMIT-M data can be removed at any time, at your school's discretion.

The ACES² University System Interface (USI)

Q: What is the USI?

A: The USI is a software "bridge" that automates the secure transfer of applicant data from ACES² directly into the database of your school's university system, eliminating manual data entry and verification.

Q: What is required to run the USI?

A: LSAC will provide and configure a server-class computer (referred to as an "appliance") equipped with ACES² and USI software. The appliance will reside at your school. In order to configure and maintain the USI, LSAC requires connectivity to the university system.

Q: Is ACES² a prerequisite for the USI?

A: Yes. Applicant data flows from ACES² through the USI to your school's university system.

Q: Which university systems does the USI support?

A: The USI is compatible with SunGard's Banner Unified Digital Campus. We are exploring relationships with providers and users of other university systems, including Oracle's PeopleSoft® and Datatel's Colleague®.

Q: Are there any alternatives to the USI?

A: LSAC also offers an API (Application Programming Interface) that can be used to build your own connection between ACES² and your university system.

Q: How many law schools are using the USI?

A: Please see the ACES² USI page for a list of law schools currently using the USI.

Q: Where can I learn more about the USI?

A: A good starting point is the ACES² USI information on this website. We also recommend that you contact your Regional Team Leader with any questions about the USI.

Admission Office

Q: How do I change the recipient for reports that come from LSAC?

A: To change the report recipient at your law school, send an e-mail to your Regional Team Leader stating the name and title of the new report recipient. Other mailing information can be changed by logging into the online admission directory in the membership area of LSACnet.org.

Q: When do commitments start?

A: Commitment collection begins on April 1. The first reports are available starting April 16.

Applicant Issues

Q: Is it possible to arrange for an applicant to take the LSAT for a fourth time within two years?

A: Fax a request on your school's letterhead to LSAC at 215.968.1119. Include the name and LSAC account number of the applicant, and mention that you are requesting that this applicant be allowed to take an additional LSAT.

Q: How do applicants know if they owe LSAC money?

A: Virtually all applicants have an LSAC online account. After they log in, they can check the status of their account to see whether they owe LSAC money. They can also call 215.968.1001 for account information.

Q: How do applicants know if they are missing transcripts?

A: They can easily find this information by logging into their LSAC online account or by calling 215.968.1001.

Electronic Applications

Q: How far in advance of my application-available date should I submit electronic application materials to LSAC?

A: In order to ensure that your school's application is available on the date you desire, submit your electronic application materials and your participation form at least six to eight weeks prior to your application-available date.

Q: What is the difference between the e-app deadline, stop-transmit date, and disable date?

A: The e-app deadline is the deadline date that is published on LSAC.org. After this date, applicants cannot start a new application. Any applicant who has started and saved an application can continue to revise, transmit, or print their application. The stop transmit date is when applicants can no longer transmit their applications to LSAC, but they can still print and mail them to the law school. The disable date is when access to their application is no longer available to any applicant.

Q: Why did my school get a certification letter and a check from an applicant, but no application?

A: After applicants submit their application, it moves to the shopping cart in LSAC.org. Some applicants print their certification letter and mail it and their payment to the law school without finalizing the electronic transmission of their application.

Q: Do law schools pay a fee to use LSAC electronic applications?

A: There is no fee to use JD applications. Schools are billed $12 for each transmitted LLM application.

Q: What do I tell an applicant who is having trouble with our electronic application?

A: LSAC's Candidate Technical Support can help. They can be reached by phone at 215.968.1393. Hours: April through August, Monday-Friday, 8:00 am to 4:45 pm (ET). September through March, Monday-Friday, 8:00 am to 8:00 pm (ET); Saturday, 9:00 am to 3:00 pm (ET). Weekday hours are extended to 10:00 PM during January.

JD Credential Assembly Service (LSDAS)

Q: When does an applicant need a Credential Assembly Service report?

A: An applicant needs to sign up for a Credential Assembly Service report if the school to which they are applying requires the use of this service, AND

LLM Credential Assembly Service

Q: How do I sign up my school to use the LLM Credential Assembly Service?

A: Contact your Regional Team Leader.

Q: How do I get the final transcript for an applicant educated outside the US, its territories, or Canada?

A: Submit your list of LLM matriculants through LLM Credential Assembly Services software.

Credential Assembly Service (LSDAS) Reports

Q: How can I waive a report for an applicant missing a Letter of Recommendation?

A: If a school has received a Letter of Recommendation and the Credential Assembly Service (LSDAS) report is still being held "pending letters of recommendation," you can call your Regional Support Team to waive the other letter(s) and release the report.

Q: Why would the cumulative GPA be missing from an Credential Assembly Service (LSDAS) report?

A: A report with no cumulative GPA is an indicator that the applicant was not educated in the US, its territories, or Canada.

Q: If a paper copy of an application or Credential Assembly Service (LSDAS) report has not been received by our school, how can I find it?

A: In ACES², search for the applicant, and then open their file. Go to the LSDAS tab and scroll down to the Applicant Docs section.

Q: How do I suppress paper Credential Assembly Service (LSDAS) reports for withdrawn applicants?

A: Contact your Regional Team Leader and request suppression of paper reports for applicants that you have identified as withdrawn.